We were invisible on Google. Within 90 days of working with RankRGV, we went from nowhere to showing up in the map pack for 'family doctor McAllen.' Our new patient calls tripled.
3× increase in new patient calls
Business Automation — McAllen, TX
Stop losing leads to missed calls
and slow follow-up.
Every missed call is a missed customer. We set up automated systems that text back missed callers, request reviews, and follow up with leads — 24/7, automatically.
4.8 rating · Trusted by McAllen & RGV business owners
McAllen Roofing Co.
Automated response · RankRGV
Live
Hey! We missed your call — what can we help you with?
3:14 PM · 28 sec later
Need a quote for a roof repair in McAllen
3:16 PM
Perfect! Can you share your address? Someone will call you within the hour.
3:16 PM · Auto-sent
<5 min
Automated lead response time
24/7
Follow-up that never sleeps
3×
Avg. increase in Google reviews
0
Leads that fall through the cracks
Most McAllen businesses are losing 30–50% of their leads without knowing it
A customer calls your business while you're on a job. No answer. They hang up and call your competitor. That's revenue that never showed up in your numbers — so you never see it.
Studies show that 78% of customers go with the first business that responds. If a lead submits a form on your website at 9pm and you see it at 9am the next morning, they've already called three other businesses. The window is measured in minutes, not hours.
Business automation closes these gaps permanently. Missed caller gets a text in 30 seconds. Form submission gets a follow-up email in 2 minutes. Completed job triggers a review request automatically. You stop losing business you never knew you were losing.
Missed call — no follow-up
Without automation: Lead goes to competitor
With RankRGV: Text-back sent in 30 seconds
Form submitted at 9pm
Without automation: Seen next morning — too late
With RankRGV: Auto-response in 2 minutes
Job completed — no review ask
Without automation: No new Google reviews
With RankRGV: Review request auto-sent after job
Lead goes cold after quote
Without automation: Booked elsewhere
With RankRGV: 3-touch follow-up sequence fires
What we automate for McAllen businesses
Specific systems. Specific outcomes. No vague "digital transformation."
Missed Call Text-Back
Anyone who calls and doesn't get answered receives an automatic text within 30 seconds: "Hey, we missed your call — how can we help?" Keeps you in the conversation instead of losing the lead.
Automated Review Requests
After a job is completed, the system automatically sends your customer a direct link to leave a Google review. Most businesses triple their review count within 60 days.
Lead Follow-Up Sequences
When a lead submits a form or sends a message, an automated sequence fires: immediate reply, 2-hour follow-up, next-day check-in. Most leads close after the 2nd or 3rd touch. We make sure those touches happen.
Appointment Reminders
24 hours before and 1 hour before every appointment, your customer gets an automatic reminder via text. No-show rates drop significantly. Your schedule stays full.
CRM & Contact Management
Every lead — from calls, forms, and messages — automatically enters your CRM with full contact history. No more lost sticky notes or forgotten follow-ups.
Reporting Dashboard
See every missed call, every text sent, every review requested, and every lead in the pipeline — in one dashboard. Know exactly what your automation is doing.
How we set up your automation
A structured process from audit to launch — everything tested before it goes live.
01
Lead Flow Audit
We map exactly how leads currently come into your business — phone calls, web forms, social messages, walk-ins — and where they fall through the cracks. Most RGV businesses lose 30–50% of their leads at this stage without realizing it.
02
Automation Design
Based on your audit, we design the specific automations that will have the biggest impact on your business. Missed call text-back, review requests, appointment reminders, lead nurture sequences — we prioritize by ROI.
03
System Setup & Integration
We build everything in your automation platform, connect it to your phone number, website forms, and CRM. Every automation is configured with your business name, voice, and branding.
04
Testing Every Scenario
We simulate every lead scenario before going live: missed calls, form submissions, completed jobs, no-shows. Every automation fires correctly in every situation — or we don't launch it.
05
Team Handoff & Training
30-minute training session for you and your team. You'll know exactly what's automated, what you'll receive as notifications, and how to handle responses that come back from automated messages.
06
Monitor & Optimize
We track response rates, review growth, and lead contact rates monthly. Automations get refined over time — messaging that doesn't convert gets updated, timing gets adjusted, new workflows get added as your business grows.
Client Results
RGV businesses getting real results
Real clients, real outcomes. No made-up metrics.
The website they built loads in under a second and looks better than anything in our industry. But more importantly — it actually shows up when people search for car repair in Brownsville. Our Google traffic doubled in the first month.
2× Google traffic in first month
Summer is our busiest season and we were losing jobs to competitors who showed up on Google and we didn't. RankRGV fixed that. We're now in the top 3 for 'AC repair Mission TX' heading into this summer. Game changer.
Top 3 Map Pack for AC repair Mission TX
I was skeptical about digital marketing — but RankRGV showed me exactly which searches my clients were using and built pages targeting every single one. We now rank #1 for 'personal injury attorney Edinburg.' Worth every dollar.
Ranking #1 for primary keyword
I had a website but nobody could find it. RankRGV built out our McAllen and Edinburg pages, cleaned up our Google Business Profile, and within 60 days we were getting calls from Google Maps. First time ever.
First Google Maps calls in 60 days
We switched from a national marketing company that never understood the RGV market. RankRGV is local — they knew exactly what Harlingen patients search for. Our new patient inquiries from Google went up 4× in three months.
4× new patient inquiries from Google
Business automation services across the Rio Grande Valley
Business automation questions from RGV business owners
What is business automation and how does it help my RGV business?
Business automation means setting up software systems that handle repetitive tasks automatically — things like texting a missed caller, requesting a Google review after a job, or sending a follow-up message to a lead who didn't book. For most McAllen small businesses, this means fewer leads falling through the cracks, faster response times, and more 5-star reviews — without adding staff or working longer hours.
What's a missed call text-back and why do I need it?
A missed call text-back automatically sends a text message to anyone who calls your business and doesn't get answered — within seconds. Studies show that 78% of customers go with the first business that responds to them. If you miss a call and don't follow up within 5 minutes, most leads are gone. The text-back keeps you in the conversation even when you're busy. It's one of the fastest ROI automations we set up.
How does automated review generation work?
After a job or service is completed, the system automatically sends your customer a text or email with a direct link to leave a Google review. The timing, message, and follow-up are all automated. Most RGV businesses that implement this see their Google review count double or triple within 60 days. More reviews = higher Map Pack rankings = more calls. It's a compounding loop.
Do I need to be tech-savvy to use these systems?
No. We handle all setup, integration, and configuration. Once we hand it off, the systems run themselves. We build a simple dashboard so you can see what's happening — missed calls, texts sent, reviews requested — but you don't need to touch any settings. We also do a 30-minute training session so your team knows what's automated and what to expect.
How long does it take to set up business automation?
Most automation setups take 1–2 weeks from the time we start to the time everything is live and tested. That includes missed call text-back, review requests, and basic lead follow-up sequences. More complex integrations (CRM connections, multi-step nurture campaigns) take 2–3 weeks. We don't rush setup — we'd rather spend an extra few days testing than hand you something that fires incorrectly.
What tools do you use for business automation?
We primarily work with GoHighLevel (GHL) for McAllen small businesses — it handles CRM, messaging, review requests, and automation workflows in one platform. If you already use a specific CRM or tool, we can integrate with it. We're tool-agnostic: we care about what works for your business, not about pushing a specific platform.
Ready to stop losing leads to missed calls?
Call for a free 15-min conversation about where your business is losing leads — we'll show you exactly what to automate first.